FAQ

Frequently Asked Questions (FAQ)

Have Questions? We've Got Answers!

Find Answers to Common Questions About Our Services and Operations

What services does SwiftPath Logistics offer?

SwiftPath Logistics provides a range of services, including international shipping, product sourcing, e-commerce, and dropshipping. We handle everything from warehousing and inspection to delivery, ensuring your goods reach their destination efficiently and safely.

How do I track my shipment?

You can track your shipment in real-time using the tracking number provided at the time of shipment. Simply enter the tracking number on our website's tracking page to view the status and location of your package.

What are volume weight and actual weight, and how do they affect shipping costs?

Volume weight, also known as dimensional weight, considers the size of the package rather than its actual weight. Shipping costs are calculated based on either the volume weight or the actual weight, whichever is greater. This ensures carriers are fairly compensated for bulky but lightweight packages. For more details, visit our blog post on volume weight vs. actual weight.

How can I ensure the quality of products sourced from China?

We recommend requesting product samples, conducting factory audits, and using third-party inspection services to verify the quality of products before placing large orders. SwiftPath Logistics can assist with supplier verification and quality control to ensure you receive high-quality products.

What should I do if I encounter an issue with my shipment?

If you experience any issues with your shipment, please contact our customer service team immediately. Provide your tracking number and details of the problem, and our team will work quickly to resolve the issue and ensure your satisfaction.

faqs
Our Global Presence: SwiftPath Logistics Worldwide Shipping Addresses

SwiftPath Logistics: Our Global Network of Shipping Addresses

Connecting the World Through Our Extensive Network of International Shipping Addresses

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more