Find Answers to Common Questions About Our Services and Operations
SwiftPath Logistics provides a range of services, including international shipping, product sourcing, e-commerce, and dropshipping. We handle everything from warehousing and inspection to delivery, ensuring your goods reach their destination efficiently and safely.
You can track your shipment in real-time using the tracking number provided at the time of shipment. Simply enter the tracking number on our website's tracking page to view the status and location of your package.
Volume weight, also known as dimensional weight, considers the size of the package rather than its actual weight. Shipping costs are calculated based on either the volume weight or the actual weight, whichever is greater. This ensures carriers are fairly compensated for bulky but lightweight packages. For more details, visit our blog post on volume weight vs. actual weight.
We recommend requesting product samples, conducting factory audits, and using third-party inspection services to verify the quality of products before placing large orders. SwiftPath Logistics can assist with supplier verification and quality control to ensure you receive high-quality products.
If you experience any issues with your shipment, please contact our customer service team immediately. Provide your tracking number and details of the problem, and our team will work quickly to resolve the issue and ensure your satisfaction.